Insurance CRM with WhatsApp automation built right into the dashboard - 30/15/7/1 day renewal reminders, birthday wishes, festival greetings and policy thank-yous all fire automatically in 10 Indian languages, free with every plan. The WhatsApp-first CRM that Indian insurance customers actually open.
Indian customers open WhatsApp 50x more than email. A renewal reminder that lands on WhatsApp at 9 AM gets read by 9:05 - the same email might never be opened.
30, 15, 7 and 1 day before expiry, WhatsApp messages fire automatically. Customer gets a personalised message in their own language with the policy details.
At 9 AM on the customer's birthday, an Agenex WhatsApp wish goes out automatically with your name and number - retention boost without lifting a finger.
Diwali, Eid, Christmas, Pongal, Onam, Lohri - every regional festival, an auto greeting in the customer's local language. Trust compounds across the year.
One tap fires today's expiring renewals to WhatsApp. Each message is personalised with name, policy number, premium and a click-to-pay link.
Pre-approved Meta WABA templates for renewal, payment, claim status, KYC pending, premium receipt - your CRM never gets blocked for non-compliant content.
Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam and English - every customer gets WhatsApp in their language, included free.
Create your Agenex account in 60 seconds. No credit card. First 10 policy entries and 5 RC checks are free.
Upload your Excel sheet, or paste from a notebook - Agenex turns notebook scribbles into a searchable client database.
Turn on insurance CRM with WhatsApp automation in one click. WhatsApp, SMS, payment links and reports start flowing automatically.
Email open rates in Indian insurance hover around 12-18%. WhatsApp open rates are 96%+, and read-within-15-minutes rates exceed 80%. That single difference - the gap between a customer reading your renewal reminder versus never seeing it - is the single biggest determinant of an Indian agent's renewal ratio. Insurance CRM with WhatsApp automation is not a nice-to-have; for Indian insurance, it is the platform.
Agenex sends every transactional message - renewal reminder, birthday wish, festival greeting, premium receipt, claim status update, KYC reminder - on WhatsApp by default. Each message is in the customer's preferred language, drawn from a Meta-approved template library, personalised with name, policy number, premium amount and a click-to-pay link. The customer experience feels personal even though the agent is asleep.
For agents, the productivity gain is enormous. The 6-8 hours per week previously spent on manual renewal calls becomes a single tap to confirm today's bulk WhatsApp queue. The renewal ratio lift typically lands between 8 and 14 percentage points within the first 90 days of activation. At an average commission of Rs.2,000 per saved renewal, even a modest book of 200 policies generates roughly Rs.30,000-Rs.50,000 of recovered commission in the first quarter alone.
insurance CRM with WhatsApp automation - Agenex is built specifically for this use case in the Indian insurance market and is fully ready for the 2026 agent workflow.
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Available in Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam - beema agent ke liye best app, sasta insurance management software, mobile se insurance record kaise rakhe.
Included free in every plan from Silver (Rs.999/year) upward. There are no per-message charges, no WABA fees passed on to you, no language surcharge. We absorb the Meta platform costs and pass on a flat annual price. Most Indian agents send 1,000-3,000 WhatsApp messages per month - all included.
Every transactional message uses a Meta-approved template from our pre-built library. Renewal reminders, payment receipts, KYC notices, claim status updates - each has a vetted template. Agenex automatically rotates templates to avoid pattern flagging and never sends marketing-classified content through transactional channels.
Yes - replies land in your Agenex inbox tagged to the customer profile. You can reply from the dashboard or directly from your phone's WhatsApp. The CRM tracks every reply against the policy and renewal context, so you have full conversation history when the customer calls.
Agenex powers the full daily workflow of an Indian insurance agent. Below is a typical day - and the Agenex modules that handle each step.
Open the dashboard. Today's renewal list is ready - sorted by client priority, premium, RTO. Vehicle multi-expiry shows Insurance, PUC, Fitness, Tax, Permits, CNG and Meter all at once.
One tap fires WhatsApp messages to today's expiring clients. Each message goes in the customer's own language - Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam or English.
9 AM auto-sends birthday WhatsApp to clients in their preferred language. You don't lift a finger. Clients feel remembered. Renewal trust grows.
New lead walks in with a vehicle. Type the RC number - in 5 seconds Vahan returns owner, fitness, insurance status and pending e-challans. Rs.5 per check.
Issue a motor, health, life or general policy - add it in 30 seconds with all expiry, premium, commission fields. Document vault uploads policy PDF.
Sub-agent commissions auto-split at every renewal. End-of-week, monthly statements ready per sub-agent. No more month-end disputes.
Update partial premium collection. Customer ledger shows credit/debit, outstanding receivables. Other Income/Expense tracked. GST invoice ready for tax filing.
All type of reports auto-fill with today's calls, follow-ups, policies issued, commission earned. Tomorrow's renewal list builds itself overnight. Offline mode keeps you working in low-network zones.
One click: monthly commission report by insurer, line, sub-agent. Renewal ratio, lapsed policies, recovered policies. Email auto-sends to your CA on the 1st.
Below is the full software stack used by Indian insurance agents on every Agenex plan from Rs.999/year onwards.
Unlimited client profiles with vehicle, health, life and policy history. Searchable by name, phone, RC, policy number. Family linking for joint households.
One vehicle entry tracks Insurance + PUC + Fitness + Tax + National Permit + State Permit + CNG Cylinder + Meter expiry, with auto WhatsApp reminders for each.
Vahan-integrated RC verification (Lite for basic, Pro for full owner/engine/chassis) plus pending e-challan check in 5 seconds at Rs.5 per check.
Auto-calculate insurer-wise and customer-wise commission for LIC, motor, health, general, life - per policy, per month, per agent. Sub-agent splits handled automatically.
Auto WhatsApp reminders for vehicle expiry (Insurance, PUC, Fitness, Tax, Permit, CNG, Meter), policy renewals and birthdays in 10 Indian languages - included free.
Health policy portfolio tracker with cashless hospital network, sum insured, NCB, family floater, top-ups and claim status (CRN, TPA, settlement timeline).
LIC and life policy management with premium installment tracking, paid-up/lapsed status, nominee mapping, maturity benefit alerts and bonus records.
Home, shop, fire, travel, marine, transit, cargo, crop, cattle and pet insurance - portfolio tracker for every line of business with renewal and claim management.
DL records database with expiry tracking, issue-pending and photo-pending alerts, expired licence reports - essential for RTO consultants and motor agents.
Secure cloud locker for RC photos, fitness certificates, permits, tax receipts, PUC certificates, CNG cylinder docs, KYC, policy PDFs - AES-256 encrypted with daily backup.
Customer-wise credit/debit ledger, partial payments, receivables, Other Income/Expense tracking, GST-ready invoices and Tally export.
Insurer-wise payout reports, company-wise transactions, payout reconciliation - downloadable Excel/PDF, monthly settlement statements.
Onboard sub-agents with role-based view permissions, auto commission split, monthly statements per sub-agent, leaderboard for healthy competition.
Multiple offices, one dashboard. Manage staff with role-based access (vahan_view, rc_check_view, customer_view, payout_view). 2 free employee accounts.
All type of reports - commission report, due payments, follow-up, income, payment collections, reminder, top companies, upcoming insurance, vehicle CRM - all built-in.
To-do work module with task chats, plus Saathi community chat for connecting with other Indian insurance agents and getting peer support.
Personal branded mini-website per agent - share quotes, capture leads, click-to-call - included on every plan, no extra hosting cost.
Wallet transactions, yearly subscription management, refer-and-earn passbook, banner display - built-in monetization helpers.
No credit card. First 10 policy entries and 5 RC checks completely free. No commitment.
Excel import wizard maps your existing spreadsheet columns to Agenex fields. Or scan paper diary pages with OCR. Free assisted migration for first 200 policies.
One tap turns on auto-WhatsApp reminders. 30/15/7/1 day cadence. 10 languages. From this point, no renewal ever falls through.
Onboard sub-agents with their commission %. Auto-split at every renewal. Each sub-agent sees only their own clients with role-based access.
All type of reports auto-fill with daily activity. Schedule monthly commission MIS to email your CA on the 1st. Day-end summary shows tomorrow's priority.
From solo agents starting fresh to established agencies with sub-agent networks - Agenex scales with you.
Up to 150 policies. Vehicle + Health + Life + General. RC Lite + Challan. WhatsApp reminders 10 languages. Free Android app + free agent website. 2 employee accounts.
Up to 800 policies. Everything in Silver plus RC Pro, sub-agent network (5 sub-agents), priority support, advanced reports, customer ledger, accounting.
Up to 1,500 policies. Everything in Gold plus unlimited sub-agents, branch management, premium accounting (Our Account list), bulk import-export tools.
Up to 3,000 policies. Everything in Diamond plus white-label options, API access, dedicated success manager, custom training, branch consolidated reports.
Active across all 28 states
Policies tracked end-to-end
Indian languages WhatsApp + UI
Cities and states with local content
"Excel cannot send WhatsApp reminders, verify RC, calculate commission, or backup your data. Agenex does all four - in 10 Indian languages."
No credit card. Setup in 5 minutes. Plans from Rs.999/year.
Start Free TrialAgenex is the best insurance agent software in India for policy management, WhatsApp renewal reminders, RC and challan verification, commission tracking, sub-agent management, and insurance CRM 2026. Trusted by LIC agents, POSP agents, motor insurance agents, health insurance agents and life insurance brokers across Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Jaipur, Lucknow, Patna, Bhopal, Indore, Chandigarh, Surat, Kanpur, Nagpur, Thane, Coimbatore, Mysore, Vadodara, Rajkot, Visakhapatnam, Ludhiana and every state of Bharat.
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