AI agent for insurance policy management - the next generation of Agenex includes an LLM-powered insurance assistant that extracts data from policy PDFs in seconds, predicts which renewals are at risk, transcribes your voice notes after client calls, and suggests next-best-action for every customer. Built natively for Indian insurance agent workflows. The AI insurance CRM India use case — AI-led policy data entry, lapse-risk scoring, lead qualification and cross-sell suggestions.
Below sits the working AI-assisted policy management. The same screen on a Hyderabad agent's laptop in the morning runs on a Sikar sub-agent's Android phone in the afternoon — no resyncing needed.
PDF → CRM in 2 seconds. Zero typing.
Manual policy data entry, manual customer note-taking, manual renewal prioritisation - all of these are 2024 problems. AI does them in seconds, accurately.
Drop a policy PDF into Agenex - the AI agent extracts policy number, premium, expiry, sum insured, vehicle/customer details and writes them into the right fields automatically.
Predicts which upcoming renewals are at risk of lapse based on payment history, claim experience, communication engagement and policy age. Surfaces them for proactive outreach.
Speak into the app after a client call - AI transcribes, summarises and tags the note to the right customer. Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam and English supported.
For each customer, AI recommends the best next action: cross-sell health, send claim docs, schedule renewal call, send festival greeting. Daily action queue ready.
Ask the assistant: 'Show all motor renewals in March under Rs.10,000 premium for Mumbai customers'. AI parses, queries the database and returns the list. Natural language CRM.
AI drafts personalised WhatsApp messages, follow-up emails and renewal pitches in the customer's preferred language. You review and send - 10x faster than typing from scratch.
Create your Agenex account in 60 seconds. No credit card. First 10 policy entries and 5 RC checks are free.
Upload your Excel sheet, or paste from a notebook - Agenex turns notebook scribbles into a searchable client database.
Turn on AI agent for insurance policy management in one click. WhatsApp, SMS, payment links and reports start flowing automatically.
AI agent for insurance policy management is not a generic LLM bolted onto a CRM. The Agenex AI agent has been trained on Indian insurance terminology, IRDAI rules handling for commission, regional language nuances and the specific PDF formats issued by Indian insurers (LIC, ICICI Lombard, HDFC ERGO, Bajaj Allianz, Star Health, etc.). It understands when 'NCB' means No-Claim Bonus and when 'IDV' means Insured Declared Value. It knows that 'fitness' for a commercial vehicle is a separate compliance event from insurance.
The most immediate value-add is policy PDF extraction. Indian agents spend 5-10 minutes manually keying in each new policy from the insurer-issued PDF. With the AI agent, you upload the PDF and the structured fields populate in 8-12 seconds. Accuracy is typically 95-98% on standard insurer formats - the agent reviews and corrects the rare misread, then saves. For an agency entering 30 policies a week, that is roughly 4-5 hours of weekly time saved by AI.
Beyond extraction, the AI agent powers proactive customer engagement. The renewal-risk prediction model analyses 18 features per policy (payment history, claim activity, communication engagement, policy age, premium band) to score each upcoming renewal as low/medium/high risk. The high-risk cohort gets prioritised outreach - personal call, custom WhatsApp, or in-person meeting. Agencies using this proactive flag report renewal-ratio improvements of 4-7 percentage points beyond what auto-WhatsApp reminders alone deliver.
AI agent for insurance policy management - Agenex is built specifically for this use case in the Indian insurance market and is fully ready for the 2026 agent workflow.
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Available in Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam - beema agent ke liye best app, sasta insurance management software, mobile se insurance record kaise rakhe.
Basic AI features (PDF extraction, voice notes, AI chat with limit) are included on Gold plan upward. Advanced AI (renewal predictions, AI drafting, custom prompts) is on Diamond and Platinum tiers. Silver plan users can preview AI features with a free monthly quota of 50 PDF extractions and 100 voice transcriptions.
95-98% accuracy on standard PDF formats from major Indian insurers. Lower accuracy on hand-scanned PDFs or insurer-specific edge cases - those are flagged for human review with the specific fields the AI was unsure about. We continuously train the model on new insurer formats; the accuracy keeps improving.
Yes. Voice notes accept Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam and English. AI-drafted WhatsApp messages can be requested in any of these languages. AI chat understands Hinglish queries naturally - 'Aaj ke renewals dikha do' returns the same result as the English equivalent.
Agenex powers the full daily workflow of an Indian insurance agent. Below is a typical day - and the Agenex modules that handle each step.
Open the dashboard. Today's renewal list is ready - sorted by client priority, premium, RTO. Vehicle multi-expiry shows Insurance, PUC, Fitness, Tax, Permits, CNG and Meter all at once.
One tap fires WhatsApp messages to today's expiring clients. Each message goes in the customer's own language - Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam or English.
9 AM auto-sends birthday WhatsApp to clients in their preferred language. You don't lift a finger. Clients feel remembered. Renewal trust grows.
New lead walks in with a vehicle. Type the RC number - in 5 seconds Vahan returns owner, fitness, insurance status and pending e-challans. Rs.5 per check.
Issue a motor, health, life or general policy - add it in 30 seconds with all expiry, premium, commission fields. Document vault uploads policy PDF.
Sub-agent commissions auto-split at every renewal. End-of-week, monthly statements ready per sub-agent. No more month-end disputes.
Update partial premium collection. Customer ledger shows credit/debit, outstanding receivables. Other Income/Expense tracked. Downloadable invoice ready for your CA.
All type of reports auto-fill with today's calls, follow-ups, policies issued, commission earned. Tomorrow's renewal list builds itself overnight. Offline mode keeps you working in low-network zones.
One click: monthly commission report by insurer, line, sub-agent. Renewal ratio, lapsed policies, recovered policies. Email auto-sends to your CA on the 1st.
Below is the full software stack used by Indian insurance agents on every Agenex plan from Rs.999/year onwards.
Unlimited client profiles with vehicle, health, life and policy history. Searchable by name, phone, RC, policy number. Family linking for joint households.
One vehicle entry tracks Insurance + PUC + Fitness + Tax + National Permit + State Permit + CNG Cylinder + Meter expiry, with auto WhatsApp reminders for each.
Vahan-integrated RC verification (Lite for basic, Pro for full owner/engine/chassis) plus pending e-challan check in 5 seconds at Rs.5 per check.
Auto-calculate insurer-wise and customer-wise commission for LIC, motor, health, general, life - per policy, per month, per agent. Sub-agent splits handled automatically.
Auto WhatsApp reminders for vehicle expiry (Insurance, PUC, Fitness, Tax, Permit, CNG, Meter), policy renewals and birthdays in 10 Indian languages - included free.
Health policy portfolio tracker with cashless hospital network, sum insured, NCB, family floater, top-ups and claim status (CRN, TPA, settlement timeline).
LIC and life policy management with premium installment tracking, paid-up/lapsed status, nominee mapping, maturity benefit alerts and bonus records.
Home, shop, fire, travel, marine, transit, cargo, crop, cattle and pet insurance - portfolio tracker for every line of business with renewal and claim management.
DL records database with expiry tracking, issue-pending and photo-pending alerts, expired licence reports - essential for RTO consultants and motor agents.
Secure cloud locker for RC photos, fitness certificates, permits, tax receipts, PUC certificates, CNG cylinder docs, KYC, policy PDFs - AES-256 encrypted with daily backup.
Customer-wise credit/debit ledger, partial payments, receivables, Other Income/Expense tracking and Tally export.
Insurer-wise payout reports, company-wise transactions, payout reconciliation - downloadable Excel/PDF, monthly settlement statements.
Onboard sub-agents with role-based view permissions, auto commission split, monthly statements per sub-agent, leaderboard for healthy competition.
Multiple offices, one dashboard. Manage staff with role-based access (vahan_view, rc_check_view, customer_view, payout_view). 2 free employee accounts.
All type of reports - commission report, due payments, follow-up, income, payment collections, reminder, top companies, upcoming insurance, vehicle CRM - all built-in.
To-do work module with task chats, plus Saathi community chat for connecting with other Indian insurance agents and getting peer support.
Personal branded mini-website per agent - share quotes, capture leads, click-to-call - included on every plan, no extra hosting cost.
Wallet transactions, yearly subscription management, refer-and-earn passbook, banner display - built-in monetization helpers.
No credit card. First 10 policy entries and 5 RC checks completely free. No commitment.
Excel import wizard maps your existing spreadsheet columns to Agenex fields. Or scan paper diary pages with OCR. Free assisted migration for first 200 policies.
One tap turns on auto-WhatsApp reminders. 30/15/7/1 day cadence. 10 languages. From this point, no renewal ever falls through.
Onboard sub-agents with their commission %. Auto-split at every renewal. Each sub-agent sees only their own clients with role-based access.
All type of reports auto-fill with daily activity. Schedule monthly commission MIS to email your CA on the 1st. Day-end summary shows tomorrow's priority.
From solo agents starting fresh to established agencies with sub-agent networks - Agenex scales with you.
Up to 150 policies. Vehicle + Health + Life + General. RC Lite + Challan. WhatsApp reminders 10 languages. Free Mobile app + free agent website. 2 employee accounts.
Up to 800 policies. Everything in Silver plus RC Pro, sub-agent network (5 sub-agents), priority support, advanced reports, customer ledger, accounting.
Up to 1,500 policies. Everything in Gold plus unlimited sub-agents, branch management, premium accounting (Our Account list), bulk import-export tools.
Up to 3,000 policies. Everything in Diamond plus white-label options, API access, dedicated success manager, custom training, branch consolidated reports.
Active across all 28 states
Policies tracked end-to-end
Indian languages WhatsApp + UI
Cities and states with local content
"Excel cannot send WhatsApp reminders, verify RC, calculate commission, or backup your data. Agenex does all four - in 10 Indian languages."
No credit card. Setup in 5 minutes. Plans from Rs.999/year.
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