360-degree customer view insurance platform - one screen shows every policy across motor, health, life, general; every claim filed, paid or outstanding; every premium payment past or upcoming; every WhatsApp, call and email exchanged. For the household, not just the individual. Cross-sell smarter, retain longer, serve better.
Most agents see one policy at a time. They miss that the same customer also has 3 other policies elsewhere - lost cross-sell revenue every month.
Motor, health, life, general, marine, travel, crop, pet - every policy ever issued to this customer surfaces in chronological order with renewal status.
Father's motor + mother's health + son's life + daughter's term + grandfather's senior citizen - the household view shows the entire family across all lines.
Every claim filed across the household - settled, pending, rejected. Useful for renewal pricing conversations and customer-service positioning.
Premium payment history - paid on time, paid late, partial payments, overdue. Predicts cash-flow risk and informs renewal-pitch tactics.
Every WhatsApp, call, email, voice note across all staff who interacted with this customer. Continuity across staff transitions.
AI suggests cross-sell opportunities based on policy gaps - 'family has motor + health but no term life', 'kids about to drive, suggest two-wheeler insurance'.
Create your Agenex account in 60 seconds. No credit card. First 10 policy entries and 5 RC checks are free.
Upload your Excel sheet, or paste from a notebook - Agenex turns notebook scribbles into a searchable client database.
Turn on 360-degree customer view insurance platform in one click. WhatsApp, SMS, payment links and reports start flowing automatically.
360-degree customer view insurance platform matters because Indian household insurance is fragmented across 4-8 active policies on average. The father typically has motor and term life. The mother has health (often family floater). The kids may have two-wheelers and education-linked policies. Grandparents have senior citizen health. Without a 360 view, an agent calling about the father's motor renewal has no idea that the family's health policy is also expiring next month with a different insurer.
Agenex builds household linking by phone number, address, and family relationship tags. When you open the father's profile, you see the entire household tree - every member, every policy, every renewal. Cross-sell opportunities surface visually: a household with motor + health but no term life is a clear life-insurance opportunity. A teenage son turning 18 next quarter is a two-wheeler insurance opportunity in the making. The AI suggestion engine flags these patterns so you do not miss them.
The economic effect is significant. Agencies that activate household 360 views typically see 18-30% lift in cross-sell revenue within 12 months. The mechanism is straightforward: every customer-facing call becomes an opportunity to discuss the broader household, not just the policy in front of you. Customer LTV (lifetime value) grows because more wallet share captures with the same agent. Retention also improves - households with 4+ policies through one agent rarely switch, because the switch cost is high.
360-degree customer view insurance platform - Agenex is built specifically for this use case in the Indian insurance market and is fully ready for the 2026 agent workflow.
360-degree customer view insurance platform, complete customer view insurance, household insurance view, family insurance dashboard, single customer view India, complete client profile insurance, all policies one view, customer relationship view insurance, holistic customer insurance CRM, customer 360 platform India, family floater plus household policy view.
Available in Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam - beema agent ke liye best app, sasta insurance management software, mobile se insurance record kaise rakhe.
Multiple methods: explicit family relationship tags (added during policy entry or KYC), shared phone numbers, shared address, shared last name with same address. Agents can manually link or unlink relationships. The household graph is editable, so corrections are straightforward.
Yes - if the imported data has phone numbers and addresses, the household linking happens automatically. For ambiguous cases (multiple Sharma families at the same Mumbai address), the system asks you to confirm relationships during the import review step.
Yes - role-based access ensures sub-agents see only their own customers. The household view respects this scope. If father's motor was sold by sub-agent A and mother's health by sub-agent B, neither sub-agent sees the full household; only the master agency does.
Agenex powers the full daily workflow of an Indian insurance agent. Below is a typical day - and the Agenex modules that handle each step.
Open the dashboard. Today's renewal list is ready - sorted by client priority, premium, RTO. Vehicle multi-expiry shows Insurance, PUC, Fitness, Tax, Permits, CNG and Meter all at once.
One tap fires WhatsApp messages to today's expiring clients. Each message goes in the customer's own language - Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Punjabi, Kannada, Malayalam or English.
9 AM auto-sends birthday WhatsApp to clients in their preferred language. You don't lift a finger. Clients feel remembered. Renewal trust grows.
New lead walks in with a vehicle. Type the RC number - in 5 seconds Vahan returns owner, fitness, insurance status and pending e-challans. Rs.5 per check.
Issue a motor, health, life or general policy - add it in 30 seconds with all expiry, premium, commission fields. Document vault uploads policy PDF.
Sub-agent commissions auto-split at every renewal. End-of-week, monthly statements ready per sub-agent. No more month-end disputes.
Update partial premium collection. Customer ledger shows credit/debit, outstanding receivables. Other Income/Expense tracked. GST invoice ready for tax filing.
All type of reports auto-fill with today's calls, follow-ups, policies issued, commission earned. Tomorrow's renewal list builds itself overnight. Offline mode keeps you working in low-network zones.
One click: monthly commission report by insurer, line, sub-agent. Renewal ratio, lapsed policies, recovered policies. Email auto-sends to your CA on the 1st.
Below is the full software stack used by Indian insurance agents on every Agenex plan from Rs.999/year onwards.
Unlimited client profiles with vehicle, health, life and policy history. Searchable by name, phone, RC, policy number. Family linking for joint households.
One vehicle entry tracks Insurance + PUC + Fitness + Tax + National Permit + State Permit + CNG Cylinder + Meter expiry, with auto WhatsApp reminders for each.
Vahan-integrated RC verification (Lite for basic, Pro for full owner/engine/chassis) plus pending e-challan check in 5 seconds at Rs.5 per check.
Auto-calculate insurer-wise and customer-wise commission for LIC, motor, health, general, life - per policy, per month, per agent. Sub-agent splits handled automatically.
Auto WhatsApp reminders for vehicle expiry (Insurance, PUC, Fitness, Tax, Permit, CNG, Meter), policy renewals and birthdays in 10 Indian languages - included free.
Health policy portfolio tracker with cashless hospital network, sum insured, NCB, family floater, top-ups and claim status (CRN, TPA, settlement timeline).
LIC and life policy management with premium installment tracking, paid-up/lapsed status, nominee mapping, maturity benefit alerts and bonus records.
Home, shop, fire, travel, marine, transit, cargo, crop, cattle and pet insurance - portfolio tracker for every line of business with renewal and claim management.
DL records database with expiry tracking, issue-pending and photo-pending alerts, expired licence reports - essential for RTO consultants and motor agents.
Secure cloud locker for RC photos, fitness certificates, permits, tax receipts, PUC certificates, CNG cylinder docs, KYC, policy PDFs - AES-256 encrypted with daily backup.
Customer-wise credit/debit ledger, partial payments, receivables, Other Income/Expense tracking, GST-ready invoices and Tally export.
Insurer-wise payout reports, company-wise transactions, payout reconciliation - downloadable Excel/PDF, monthly settlement statements.
Onboard sub-agents with role-based view permissions, auto commission split, monthly statements per sub-agent, leaderboard for healthy competition.
Multiple offices, one dashboard. Manage staff with role-based access (vahan_view, rc_check_view, customer_view, payout_view). 2 free employee accounts.
All type of reports - commission report, due payments, follow-up, income, payment collections, reminder, top companies, upcoming insurance, vehicle CRM - all built-in.
To-do work module with task chats, plus Saathi community chat for connecting with other Indian insurance agents and getting peer support.
Personal branded mini-website per agent - share quotes, capture leads, click-to-call - included on every plan, no extra hosting cost.
Wallet transactions, yearly subscription management, refer-and-earn passbook, banner display - built-in monetization helpers.
No credit card. First 10 policy entries and 5 RC checks completely free. No commitment.
Excel import wizard maps your existing spreadsheet columns to Agenex fields. Or scan paper diary pages with OCR. Free assisted migration for first 200 policies.
One tap turns on auto-WhatsApp reminders. 30/15/7/1 day cadence. 10 languages. From this point, no renewal ever falls through.
Onboard sub-agents with their commission %. Auto-split at every renewal. Each sub-agent sees only their own clients with role-based access.
All type of reports auto-fill with daily activity. Schedule monthly commission MIS to email your CA on the 1st. Day-end summary shows tomorrow's priority.
From solo agents starting fresh to established agencies with sub-agent networks - Agenex scales with you.
Up to 150 policies. Vehicle + Health + Life + General. RC Lite + Challan. WhatsApp reminders 10 languages. Free Android app + free agent website. 2 employee accounts.
Up to 800 policies. Everything in Silver plus RC Pro, sub-agent network (5 sub-agents), priority support, advanced reports, customer ledger, accounting.
Up to 1,500 policies. Everything in Gold plus unlimited sub-agents, branch management, premium accounting (Our Account list), bulk import-export tools.
Up to 3,000 policies. Everything in Diamond plus white-label options, API access, dedicated success manager, custom training, branch consolidated reports.
Active across all 28 states
Policies tracked end-to-end
Indian languages WhatsApp + UI
Cities and states with local content
"Excel cannot send WhatsApp reminders, verify RC, calculate commission, or backup your data. Agenex does all four - in 10 Indian languages."
No credit card. Setup in 5 minutes. Plans from Rs.999/year.
Start Free TrialAgenex is the best insurance agent software in India for policy management, WhatsApp renewal reminders, RC and challan verification, commission tracking, sub-agent management, and insurance CRM 2026. Trusted by LIC agents, POSP agents, motor insurance agents, health insurance agents and life insurance brokers across Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Jaipur, Lucknow, Patna, Bhopal, Indore, Chandigarh, Surat, Kanpur, Nagpur, Thane, Coimbatore, Mysore, Vadodara, Rajkot, Visakhapatnam, Ludhiana and every state of Bharat.
insurance CRM India 2026, best insurance CRM in India 2026, insurance agency management system AMS, cloud-based insurance agent software, multi-company insurance management, digital register for insurance agents, insurance customer database app, insurance client portal, insurance lead CRM, insurance office management software, broker management software India.
policy management software India, policy tracker app for agents, insurance renewal reminder app, automatic policy expiry alerts, insurance follow-up software, never-miss renewal tool, multi-policy dashboard, family policy management software, KYC document locker for insurance agents, secure client document locker.
WhatsApp renewal reminder app for agents, automated insurance greeting software, auto-send birthday wishes to insurance clients, policy expiry notification on WhatsApp, bulk WhatsApp for insurance marketing, insurance WhatsApp template messages, festival greeting software for agents, customer engagement software.
RC check and insurance detail app, Vahan database integrated software, vehicle challan check for agents, two wheeler insurance management tool, commercial vehicle insurance tracker, vehicle insurance premium calculator, RTO document management for agents, motor insurance renewal list maker, all-vehicle insurance record app, PUC expiry reminder app, fitness certificate reminder, permit renewal reminder.
insurance commission calculator 2026, agent sales dashboard software, renewal ratio tracking tool, insurance business growth analytics, sub-agent management software, LIC and Health commission tracker, monthly insurance premium report, target vs achievement tracker for agents, best app to increase insurance sales, insurance agent performance report, GST on insurance commission, income tax for insurance agents.
AI agent for insurance policy management, automated data extraction from insurance PDFs, predictive analytics for insurance renewal loss, AI-powered lead scoring for insurance agents, voice-to-text insurance client notes CRM, predictive churn analysis for insurance clients, cross-sell upsell AI for insurance agents, hyper-personalized insurance marketing automation, agentic AI for Indian insurance agents 2026.
beema agent ke liye best app, policy manage karne wala software, insurance ka data digital kaise karein, sasta insurance management software, mobile se insurance record kaise rakhe, insurance business ko digital kaise kare, Multi-language interface insurance software, insurance diary mobile mein, customer list manage karne ka tarika, bima agent app Hindi.
insurance agent software Mumbai, Delhi insurance CRM, Bangalore agent app, Chennai insurance agent, Hyderabad bima software, Pune insurance dashboard, Ahmedabad agent CRM, Surat, Jaipur, Lucknow, Patna, Bhopal, Indore, Chandigarh, Kanpur, Nagpur, Thane, Kolkata, Coimbatore, Mysore, Vadodara, Rajkot, Visakhapatnam, Ludhiana, Nokha, Bikaner, Maharashtra, Gujarat, Karnataka, Tamil Nadu, Kerala, Punjab, Haryana, Bihar, Madhya Pradesh, Uttar Pradesh, Rajasthan, West Bengal, Andhra Pradesh, Telangana, Assam.
